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Divya Chen

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Solution Architect · Functional
Milan, ItalySeniorCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · will relocate
Solution Architect with 8 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered multiple full-cycle implementations across agriculture & food clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
8
years in Oracle
—
years in total
3
projects
EUR 1,12,000 / yr
annual
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A national FMCG company
Upgrade of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Apr 2025 – Nov 2026 · 20 mo · Milan · Retail & CPG
Solution ArchitectRollout
A government transport undertaking
Rollout of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Feb 2023 – Jun 2024 · 17 mo · Milan · Public Sector
Solution ArchitectAdvisory
An agri-commodities exporter
Advisory of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Jun 2021 – Aug 2022 · 15 mo · Milan · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
CPQImplementedField ServiceLedMarketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementImplementedB2B CommerceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Finance
XLRI Jamshedpur · 2014 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateEUR 1,12,000 / yr