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Divya Chaudhary

Functional Consultant | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Functional Consultant · Functional
Kolkata, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Kolkata
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
10
years in Oracle
—
years in total
3
projects
₹21 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2024 – Dec 2026 · 35 mo · Kolkata · Telecom
Functional ConsultantRollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2021 – Oct 2023 · 33 mo · Kolkata · Construction & Engineering
Functional ConsultantRollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2018 – Aug 2020 · 31 mo · Kolkata · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Education

Diploma · Commerce
Visvesvaraya Technological University · 2010 · Part-time
AvailabilityIn 30 days
Notice period15 days
Rate₹21 LPA