Divya Chatterjee

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Functional Consultant · Functional

Noida, IndiaSeniorIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Noida

Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Functional Consultant
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed

A Big-Four advisory practice

Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Mar 2024 – Sep 2026 · 31 mo · Noida · Professional Services

Functional ConsultantMigration

A third-party logistics provider · via Ledgerkraft Consulting

Migration of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Feb 2021 – Sep 2023 · 32 mo · Noida · Logistics

Functional ConsultantUpgrade

A private university group

Upgrade of Oracle Fusion CX for a private university group, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Jan 2018 – Sep 2020 · 33 mo · Noida · Higher Education

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OIC

MODULES

Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcareReal Estate

LANGUAGES

HindiProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Diploma · Business Administration

Visvesvaraya Technological University · 2011 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request