Divya Al-Hashimi

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Pune, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen

Open to working in Remote · Pune · will relocate

Functional Consultant with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹26 LPA

annual

Seniority: Senior · Functional Consultant
Availability: In 30 days
Notice period: 30 days
Works: Hybrid
Open to: Contract to hire
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A hotel and resorts group

Upgrade of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2025 – Jul 2026 · 16 mo · Pune · Hospitality & Travel

Functional ConsultantRollout

A two-wheeler manufacturer

Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Jul 2024 · 18 mo · Pune · Automotive

Functional ConsultantAdvisory

An EPC infrastructure company · via Orvane Consulting

Advisory of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2021 – Jul 2022 · 14 mo · Pune · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceHigher Education

LANGUAGES

MarathiProfessionalEnglishNative

Education

Bachelors · Commerce

Jawaharlal Nehru Technological University · 2016 · Full-time

AvailabilityIn 30 days

Notice period30 days

Rate₹26 LPA