Dhruv Yadav

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Mexico City, MexicoConsultantCST (UTC-6)PermanentCitizen

Open to working in Mexico City · Remote · will relocate

Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 1,28,000 / yr

annual

Seniority: Consultant · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Permanent
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation

A pan-India telecom operator · via Northwyn Analytics

Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2025 – Sep 2026 · 21 mo · Mexico City · Telecom

Techno-Functional LeadMigration

An EPC infrastructure company · via Valecrest Technologies

Migration of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2023 – Jun 2024 · 14 mo · Mexico City · Construction & Engineering

Techno-Functional LeadSupport / AMS

An international development NGO · via Orvane Consulting

Support / AMS of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Mar 2021 – Oct 2022 · 20 mo · Mexico City · Non-profit

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Redwood UXOICVisual Builder StudioExcel

MODULES

Customer Data ManagementImplementedIntelligent AdvisorConfiguredLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementConfiguredB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalSpanishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration

IIM Bangalore · 2024 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateUSD 1,28,000 / yr