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Dhruv Sinha

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Techno-functional
Melbourne, AustraliaLeadAEST (UTC+10)Advisory · ContractWork permit held
Open to working in Melbourne
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
12
years in Oracle
—
years in total
3
projects
AUD 2,66,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory, Contract
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A multi-specialty hospital chain · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2023 – Nov 2026 · 46 mo · Melbourne · Healthcare
Solution ArchitectRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2019 – Jul 2022 · 39 mo · Melbourne · Telecom
Solution ArchitectMigration
A global auto-components manufacturer · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2015 – Oct 2018 · 45 mo · Melbourne · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcel
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
TamilConversationalEnglishNative

Education

Doctorate · Information Technology
Bangalore University · 2015 · Full-time
AvailabilityNot looking
Notice period30 days
RateAUD 2,66,000 / yr