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Dhruv Singh

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Dubai, United Arab EmiratesConsultantGST (UTC+4)Part timeWork permit held
Open to working in Remote · Dubai · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A private university group · via Tessaline Systems
Implementation of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Dec 2026 · 24 mo · Dubai · Higher Education
Techno-Functional LeadMigration
A Tier-1 private-sector bank · via Orvane Consulting
Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Sep 2024 · 17 mo · Dubai · Banking & Financial Services
Techno-Functional LeadSupport / AMS
A government transport undertaking · via Northwyn Analytics
Support / AMS of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Jun 2022 · 16 mo · Dubai · Public Sector

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
NIT Trichy · 2024 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request