Dhruv Singh

Support Analyst (AMS) | Oracle EBS HCM | Help Desk · Payroll · Advanced Benefits · Support Analyst (AMS) · Techno-functional

Mexico City, MexicoAssociateCST (UTC-6)ContractCitizen

Open to working in Mexico City · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle EBS HCM experience, specialising in Help Desk, Payroll, Advanced Benefits. Delivered support and enhancement work across logistics clients — payroll and statutory requirement workshops and parallel payroll runs and reconciliation. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Saudi Arabia / UAE (GCC) and Mexico / Latin America localization: statutory, tax and compliance setups. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 84,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A top-10 Indian pharma company · via Northwyn Analytics

Implementation of Oracle EBS HCM for a top-10 Indian pharma company, covering Help Desk, Payroll, Advanced Benefits. Key work: payroll and statutory requirement workshops; fast formulas for pay and absence. Worked with business users through SIT, UAT and go-live.

EBS PayrollHelp DeskEBS Advanced Benefits

Jan 2026 – Dec 2026 · 12 mo · Mexico City · Pharma & Life Sciences

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Tessaline Systems

Migration of Oracle EBS HCM for a global auto-components manufacturer, covering Help Desk, Payroll, Advanced Benefits. Key work: balance loads through HDL; payroll and statutory requirement workshops. Worked with business users through SIT, UAT and go-live.

EBS PayrollHelp DeskEBS Advanced Benefits

May 2025 – Aug 2025 · 4 mo · Mexico City · Manufacturing

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

LOCALIZATIONS

Saudi Arabia / UAE (GCC)Mexico / Latin America

TECHNICAL STACK

Oracle Forms & ReportsODIBI PublisherOAF

MODULES

EBS Core HRConfiguredEBS PayrollConfiguredEBS Compensation WorkbenchSupportedHelp DeskSupportedEBS Advanced BenefitsSupported

PILLARS

HCM

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishProfessionalSpanishNative

Education

PG · Computer Applications

Visvesvaraya Technological University · 2025 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 84,000 / yr