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Dhruv Singh

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · Intelligent Advisor · Support Analyst (AMS) · Techno-functional
Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract to hire · Part time · PermanentWork permit held
Open to working in Riyadh
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Intelligent Advisor. Delivered support and enhancement work across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
2
years in Oracle
—
years in total
2
projects
USD 74,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
An Indian steel and alloys group · via Tessaline Systems
Support / AMS of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive Compensation
Mar 2026 – Jun 2026 · 4 mo · Riyadh · Manufacturing
Support Analyst (AMS)Migration
A hotel and resorts group · via Orvane Consulting
Migration of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive Compensation
May 2025 – Aug 2025 · 4 mo · Riyadh · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Intelligent AdvisorSupportedIncentive CompensationConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalArabicNative
ALSO WORKED ON
SAP

Education

PG · Computer Applications
XLRI Jamshedpur · 2024 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateUSD 74,000 / yr