Dhruv Shah

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Knowledge Management · Techno-Functional Lead · Techno-functional

Chennai, IndiaLeadIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Chennai

Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Knowledge Management. Delivered multiple full-cycle implementations across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹52 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A Gulf-based retail bank · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementKnowledge Management

Feb 2023 – Jul 2026 · 42 mo · Chennai · Banking & Financial Services

Techno-Functional LeadRollout

A national FMCG company

Rollout of Oracle Fusion CX for a national FMCG company, covering Partner Relationship Management, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementKnowledge Management

May 2019 – Dec 2022 · 44 mo · Chennai · Retail & CPG

Techno-Functional LeadMigration

A state power-distribution utility · via Brightmoor Advisory

Migration of Oracle Fusion CX for a state power-distribution utility, covering Partner Relationship Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementKnowledge Management

Feb 2015 – Oct 2018 · 45 mo · Chennai · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovy

MODULES

Partner Relationship ManagementLedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

TamilConversationalEnglishNative

Education

Doctorate · Computer Applications

Visvesvaraya Technological University · 2018 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹52 LPA