Dhruv Naidu

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Chennai, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen

Open to working in Chennai

Techno-Functional Lead with 19 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: From home
Open to: Advisory, Contract
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A two-wheeler manufacturer · via Tessaline Systems

Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Jun 2026 · 62 mo · Chennai · Automotive

Techno-Functional LeadMigration

A commercial real-estate developer · via Northwyn Analytics

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2015 – Dec 2020 · 68 mo · Chennai · Real Estate

Techno-Functional LeadMigration

An Indian steel and alloys group · via Valecrest Technologies

Migration of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2009 – Nov 2014 · 67 mo · Chennai · Manufacturing

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

TamilConversationalEnglishProfessional

Education

PG · Computer Applications

Savitribai Phule Pune University · 2008 · Full-time

AvailabilityNot looking

Notice period90 days

RateOn request