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Dhruv Mishra

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · Live Experience · Support Analyst (AMS) · Techno-functional
Pune, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Pune
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, Live Experience. Delivered support and enhancement work across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
2
years in Oracle
—
years in total
2
projects
₹4 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A top-10 Indian pharma company · via Sarvat ERP Solutions
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Sales, Incentive Compensation, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesLive ExperienceIncentive Compensation
Jun 2026 – Aug 2026 · 3 mo · Pune · Pharma & Life Sciences
Support Analyst (AMS)Rollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Sales, Incentive Compensation, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesLive ExperienceIncentive Compensation
May 2025 – Aug 2025 · 4 mo · Pune · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
SalesSupportedServiceSupportedIntelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
MarathiNativeEnglishNative

Education

PG · Computer Applications
VIT Vellore · 2025 · Full-time
AvailabilityNot looking
Notice period90 days
Rate₹4 LPA