Dhruv Kumar

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional

Gurugram, IndiaSeniorIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Gurugram · London · will relocate

Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹17 LPA

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A top-10 Indian pharma company · via Orvane Consulting

Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2024 – Oct 2026 · 34 mo · Gurugram · Pharma & Life Sciences

Techno-Functional LeadMigration

A global auto-components manufacturer · via Valecrest Technologies

Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

May 2021 – Jun 2023 · 26 mo · Gurugram · Manufacturing

Techno-Functional LeadSupport / AMS

A commercial real-estate developer · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Mar 2018 – Sep 2020 · 31 mo · Gurugram · Real Estate

Career break · May 2023 – Nov 2024 · Between engagements

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UXOIC

MODULES

Customer Data ManagementLedSubscription ManagementImplementedPartner Relationship ManagementLedLoyaltyImplementedB2B CommerceImplementedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

HindiConversationalEnglishProfessional

Education

PG · Commerce

Savitribai Phule Pune University · 2016 · Full-time

AvailabilityIn 60 days

Notice period60 days

Rate₹17 LPA