Dhruv Hegde

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Chennai, IndiaLeadIST (UTC+5:30)Contract · Part timeCitizen

Open to working in Dubai · Chennai

Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Immediate
Works: From home
Open to: Contract, Part time
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A top-10 Indian pharma company · via Orvane Consulting

Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2022 – Dec 2026 · 56 mo · Chennai · Pharma & Life Sciences

Techno-Functional LeadMigration

A global auto-components manufacturer · via Northwyn Analytics

Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2017 – Sep 2021 · 53 mo · Chennai · Manufacturing

Techno-Functional LeadMigration

A commercial real-estate developer · via Quillfield Partners

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2012 – Jun 2016 · 50 mo · Chennai · Real Estate

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

TamilConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

University of Pune · 2006 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateOn request