Dhruv Garcia

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Pune, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Pune

Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹7 LPA

annual

Seniority: Consultant · Techno-Functional Lead
Availability: In 30 days
Notice period: Serving notice
Works: Onsite
Open to: Advisory, Contract, Contract to hire
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS

A two-wheeler manufacturer · via Ledgerkraft Consulting

Support / AMS of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jun 2025 – Sep 2026 · 16 mo · Pune · Automotive

Techno-Functional LeadRollout

A commercial real-estate developer

Rollout of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2023 – Nov 2024 · 19 mo · Pune · Real Estate

Techno-Functional LeadImplementation

An Indian steel and alloys group · via Sarvat ERP Solutions

Implementation of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Apr 2021 – Jun 2022 · 15 mo · Pune · Manufacturing

Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementImplementedIntelligent AdvisorConfiguredLoyaltyImplementedIncentive CompensationImplementedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

MarathiNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Business Administration

IIM Bangalore · 2020 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

Rate₹7 LPA