Dhruv Fernandes

Techno-Functional Lead | Oracle Fusion CX | Marketing (Eloqua) · Field Service · B2B Commerce · Techno-Functional Lead · Techno-functional

Ahmedabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen

Open to working in Ahmedabad

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), Field Service, B2B Commerce. Delivered multiple full-cycle implementations across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

₹38 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

An Indian steel and alloys group · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for an Indian steel and alloys group, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)B2B Commerce

Mar 2022 – Aug 2026 · 54 mo · Ahmedabad · Manufacturing

Techno-Functional LeadMigration

A hotel and resorts group · via Quillfield Partners

Migration of Oracle Fusion CX for a hotel and resorts group, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)B2B Commerce

May 2017 – Oct 2021 · 54 mo · Ahmedabad · Hospitality & Travel

Techno-Functional LeadImplementation

A pan-India telecom operator · via Valecrest Technologies

Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)B2B Commerce

Jan 2012 – Dec 2016 · 60 mo · Ahmedabad · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UXOIC

MODULES

Field ServiceLedMarketing (Eloqua)LedB2B CommerceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

GujaratiConversationalEnglishProfessional

ALSO WORKED ON

Salesforce

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications

Manipal Academy of Higher Education · 2008 · Full-time

AvailabilityNot looking

Notice period90 days

Rate₹38 LPA