Dhruv Desai

Data Migration Specialist | Oracle EBS CX | Field Service · TeleSales · TeleService · Data Migration Specialist · Techno-functional

Johannesburg, South AfricaSeniorSAST (UTC+2)Advisory · Contract to hireCitizen

Open to working in Johannesburg

Data Migration Specialist with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 1,66,000 / yr

annual

Seniority: Senior · Data Migration Specialist
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Data Migration SpecialistMigrationLed

A Gulf-based retail bank · via Kestrelline Digital

Migration of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2024 – Nov 2026 · 34 mo · Johannesburg · Banking & Financial Services

Data Migration SpecialistRollout

A national FMCG company

Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2021 – Sep 2023 · 29 mo · Johannesburg · Retail & CPG

Data Migration SpecialistMigration

A state power-distribution utility · via Sarvat ERP Solutions

Migration of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2018 – Jul 2020 · 30 mo · Johannesburg · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveTelecom

LANGUAGES

HindiConversationalEnglishNative

Education

Doctorate · Information Technology

Delhi University · 2020 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateUSD 1,66,000 / yr