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Dhruv Desai

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2B Commerce · Techno-Functional Lead · Techno-functional
Dubai, United Arab EmiratesSeniorGST (UTC+4)AdvisoryWork permit held
Open to working in Hyderabad · Remote · Dubai · will relocate
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2B Commerce. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
11
years in Oracle
—
years in total
3
projects
AED 3,16,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A commercial real-estate developer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Apr 2024 – Dec 2026 · 33 mo · Dubai · Real Estate
Techno-Functional LeadRollout
A defence electronics PSU
Rollout of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
May 2021 – Sep 2023 · 29 mo · Dubai · Aerospace & Defence
Techno-Functional LeadSupport / AMS
A hotel and resorts group · via Ledgerkraft Consulting
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Jun 2018 – Jun 2020 · 25 mo · Dubai · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UX
MODULES
Subscription ManagementLedPartner Relationship ManagementImplementedB2B CommerceLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
HindiConversationalEnglishNative
ALSO WORKED ON
Infor

Education

Doctorate · Computer Applications
IIM Ahmedabad · 2019 · Full-time
AvailabilityNot looking
Notice period30 days
RateAED 3,16,000 / yr