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Dhruv Chauhan

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaSeniorSAST (UTC+2)Advisory · Contract to hireCitizen
Open to working in Johannesburg
Techno-Functional Lead with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A top-10 Indian pharma company · via Quillfield Partners
Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2024 – Jul 2026 · 27 mo · Johannesburg · Pharma & Life Sciences
Techno-Functional LeadMigration
A global auto-components manufacturer · via Valecrest Technologies
Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Nov 2023 · 31 mo · Johannesburg · Manufacturing
Techno-Functional LeadMigration
A commercial real-estate developer · via Tessaline Systems
Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2018 – Aug 2020 · 28 mo · Johannesburg · Real Estate

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
HindiConversationalEnglishProfessional

Education

PG · Computer Applications
Christ University · 2016 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request