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Deepika Mukherjee

Business Analyst | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Business Analyst · Functional
Melbourne, AustraliaConsultantAEST (UTC+10)Advisory · Contract to hireWork permit held
Open to working in Melbourne
Business Analyst with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered implementations and rollouts across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystMigration
A Gulf-based retail bank · via Quillfield Partners
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2025 – Nov 2026 · 19 mo · Melbourne · Banking & Financial Services
Business AnalystImplementation
A commercial real-estate developer · via Valecrest Technologies
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2023 – Jul 2024 · 19 mo · Melbourne · Real Estate
Business AnalystSupport / AMS
A broadcast and streaming network · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2021 – Oct 2022 · 20 mo · Melbourne · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
SalesConfiguredServiceImplementedIntelligent AdvisorConfiguredLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Telecom
LANGUAGES
TamilNativeEnglishProfessional

Education

UG · Finance
IIM Bangalore · 2019 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request