Deepika Krishnan

Business Analyst | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Business Analyst · Functional

Toronto, CanadaAssociateEST (UTC-5)Contract · Part time · PermanentPermanent resident

Open to working in Toronto

Business Analyst with 1 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Business Analyst
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystSupport / AMS

A national FMCG company · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a national FMCG company, covering Sales, Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

Mar 2026 – Jun 2026 · 4 mo · Toronto · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIs

MODULES

SalesConfiguredServiceSupportedIntelligent AdvisorConfiguredLive ExperienceSupported

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Real Estate

LANGUAGES

EnglishProfessionalPunjabiNative

Education

UG · Commerce

University of Calcutta · 2024 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request