Deepak Mukherjee

Support Analyst (AMS) | Oracle EBS Financials | Payments · SLA · Advanced Collections · Support Analyst (AMS) · Techno-functional

Kolkata, IndiaConsultantIST (UTC+5:30)Advisory · ContractCitizen

Open to working in Kolkata · Hyderabad

Support Analyst (AMS) with 5 years of hands-on Oracle EBS Financials experience, specialising in Payments, SLA, Advanced Collections. Delivered implementations and rollouts across energy & utilities clients — chart of accounts and ledger design and data conversion of balances and open items. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on India localization: statutory, tax and compliance setups. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹12 LPA

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: Not looking
Notice period: 60 days
Works: Hybrid
Open to: Advisory, Contract
Location: Kolkata, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Rollout

A state power-distribution utility

Rollout of Oracle EBS Financials for a state power-distribution utility, covering Payments, SLA, Advanced Collections. Key work: chart of accounts and ledger design; period-close and reconciliation runbooks. Worked with business users through SIT, UAT and go-live.

EBS PaymentsEBS SLAEBS Advanced Collections

Feb 2025 – Nov 2026 · 22 mo · Kolkata · Energy & Utilities

Support Analyst (AMS)Upgrade

A multi-specialty hospital chain

Upgrade of Oracle EBS Financials for a multi-specialty hospital chain, covering Payments, SLA, Advanced Collections. Key work: period-close and reconciliation runbooks; SIT, UAT and hypercare. Worked with business users through SIT, UAT and go-live.

EBS PaymentsEBS SLAEBS Advanced Collections

Apr 2023 – Jul 2024 · 16 mo · Kolkata · Healthcare

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

LOCALIZATIONS

India

TECHNICAL STACK

Workflow BuilderOracle Forms & ReportsODIBI PublisherOAF

MODULES

EBS PaymentsConfiguredEBS SLAImplementedEBS E-Business TaxImplementedEBS Advanced CollectionsConfigured

PILLARS

ERP

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Energy & Utilities

LANGUAGES

HindiProfessionalEnglishNativeBengaliBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Information Technology

ICAI (Chartered Accountancy) · 2019 · Full-time

AvailabilityNot looking

Notice period60 days

Rate₹12 LPA