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Deepak Mishra

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Techno-Functional Lead · Techno-functional
Vadodara, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen
Open to working in Remote · Vadodara · will relocate
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
11
years in Oracle
—
years in total
3
projects
₹15 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Vadodara, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A government transport undertaking
Upgrade of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2024 – Dec 2026 · 36 mo · Vadodara · Public Sector
Techno-Functional LeadImplementation
A government transport undertaking · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Apr 2021 – Jun 2023 · 27 mo · Vadodara · Public Sector
Techno-Functional LeadUpgrade
A government transport undertaking
Upgrade of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2018 – Jul 2020 · 31 mo · Vadodara · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Healthcare
LANGUAGES
GujaratiProfessionalHindiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Masters · Computer Applications
Manipal Academy of Higher Education · 2016 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹15 LPA