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Deepak Kulkarni

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Bhubaneswar
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
₹18 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 9 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
An international development NGO
Advisory of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Mar 2024 – Sep 2026 · 31 mo · Bhubaneswar · Non-profit
Techno-Functional LeadImplementation
A pan-India telecom operator · via Kestrelline Digital
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Apr 2021 – Jul 2023 · 28 mo · Bhubaneswar · Telecom
Techno-Functional LeadRollout
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
May 2018 – Dec 2020 · 32 mo · Bhubaneswar · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Partner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Professional Services
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Masters · Business Administration
IIM Ahmedabad · 2012 · Correspondence
AvailabilityAvailable now
Notice period15 days
Rate₹18 LPA