Deepak Kapoor

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional

Manchester, United KingdomSeniorGMT/BSTAdvisory · Contract to hire · PermanentWork permit held

Open to working in Manchester

Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

GBP 83,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: Available now
Notice period: 15 days
Works: From home
Open to: Advisory, Contract to hire, Permanent
Location: Manchester, United Kingdom · GMT/BST
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed

A third-party logistics provider

Advisory of Oracle Fusion CX for a third-party logistics provider, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

Mar 2024 – Sep 2026 · 31 mo · Manchester · Logistics

Techno-Functional LeadImplementation

An international development NGO · via Kestrelline Digital

Implementation of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

Apr 2021 – Nov 2023 · 32 mo · Manchester · Non-profit

Techno-Functional LeadRollout

A private university group

Rollout of Oracle Fusion CX for a private university group, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Partner Relationship ManagementLoyaltyKnowledge Management

May 2018 – Jun 2020 · 26 mo · Manchester · Higher Education

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcel

MODULES

Partner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Agriculture & Food

LANGUAGES

EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration

NIT Trichy · 2010 · Correspondence

AvailabilityAvailable now

Notice period15 days

RateGBP 83,000 / yr