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DG

Deepak Gandhi

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Techno-Functional Lead · Techno-functional
Tokyo, JapanConsultantJST (UTC+9)Part time · PermanentWork permit held
Open to working in Tokyo
Techno-Functional Lead with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered implementations and rollouts across retail & cpg clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
7
years in Oracle
—
years in total
3
projects
USD 1,52,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2025 – Jun 2026 · 14 mo · Tokyo · Hospitality & Travel
Techno-Functional LeadImplementation
A third-party logistics provider · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Apr 2023 – Sep 2024 · 18 mo · Tokyo · Logistics
Techno-Functional LeadAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Mar 2021 – Dec 2022 · 22 mo · Tokyo · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Intelligent AdvisorImplementedLive ExperienceLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Retail & CPG
LANGUAGES
EnglishProfessionalJapaneseNative

Education

Bachelors · Computer Applications
IIM Bangalore · 2014 · Correspondence
AvailabilityIn 60 days
Notice period30 days
RateUSD 1,52,000 / yr