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Daniel Rao

Functional Consultant | Oracle Fusion CX | Incentive Compensation · Partner Relationship Management · B2C Service · Functional Consultant · Functional
Toronto, CanadaConsultantEST (UTC-5)Contract · Part time · PermanentPermanent resident
Open to working in Toronto
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Partner Relationship Management, B2C Service. Delivered implementations and rollouts across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 9 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMS
A state power-distribution utility · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Mar 2025 – Sep 2026 · 19 mo · Toronto · Energy & Utilities
Functional ConsultantImplementation
A commercial real-estate developer · via Valecrest Technologies
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
Jan 2023 – Dec 2024 · 24 mo · Toronto · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyImplementedIncentive CompensationConfiguredKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Construction & Engineering
LANGUAGES
EnglishProfessionalPunjabiNative
ALSO WORKED ON
Workday

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration
SRM Institute of Science and Technology · 2018 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request