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DR

Daniel Rahman

Programme Director | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Programme Director · Functional
Jaipur, IndiaLeadIST (UTC+5:30)PermanentCitizen
Open to working in Remote · Jaipur · will relocate
Programme Director with 13 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Programme Director
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Permanent
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorImplementationLed
An international development NGO · via Valecrest Technologies
Implementation of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2023 – Nov 2026 · 47 mo · Jaipur · Non-profit
Programme DirectorImplementation
An EPC infrastructure company · via Tessaline Systems
Implementation of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2019 – Nov 2022 · 47 mo · Jaipur · Construction & Engineering
Programme DirectorImplementation
A pan-India telecom operator · via Orvane Consulting
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2015 – Nov 2018 · 47 mo · Jaipur · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Hospitality & Travel
LANGUAGES
HindiNativeEnglishProfessional

Education

UG · Finance
Heriot-Watt University Dubai · 2009 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request