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DG

Daniel Garcia

Support Analyst (AMS) — Fusion Cloud CX (Live Experience) · Support Analyst (AMS) · Technical
Hyderabad, IndiaLeadIST (UTC+5:30)PermanentCitizen
Open to working in Hyderabad · Remote · will relocate
Support Analyst (AMS) with 12 years across Live Experience, Sales, Service. Design, configuration, testing, cutover and hypercare. [UAT test profile — not a real person]
12
years in Oracle
—
years in total
2
projects
GBP 1,85,000 / yr
annual
Seniority
Lead · Support Analyst (AMS)
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)UpgradeLed
Confidential Energy & Utilities client
Upgrade of Live Experience and Sales: workshops, configuration, data conversion, SIT/UAT and hypercare.
SalesServiceLive Experience
Apr 2023 – Oct 2025 · 21 mo · Hyderabad · Energy & Utilities
Support Analyst (AMS)Migration
Energy & Utilities group · via Northwind Consulting
Migration of Live Experience and Sales: workshops, configuration, data conversion, SIT/UAT and hypercare.
SalesServiceLive Experience
Apr 2021 – Oct 2023 · 21 mo · Hyderabad · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICOAC
MODULES
SalesImplementedServiceLedLive ExperienceConfigured
PILLARS
CX
RELEASES
26.C26.B
INDUSTRIES
Energy & Utilities
LANGUAGES
EnglishConversationalspeak/readHindiProfessional
ALSO WORKED ON
QuickBooksSage

Education

Diploma · Finance
Gujarat University · 2013 · Part-time
AvailabilityAvailable now
Notice periodImmediate
RateGBP 1,85,000 / yr