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Daniel Desai

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Functional Consultant · Functional
Toronto, CanadaConsultantEST (UTC-5)Advisory · Contract · Part timePermanent resident
Open to working in Toronto
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
Not looking
Notice period
90 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
Toronto, Canada · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMS
A hotel and resorts group · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2025 – Oct 2026 · 20 mo · Toronto · Hospitality & Travel
Functional ConsultantImplementation
A hotel and resorts group · via Valecrest Technologies
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2023 – Aug 2024 · 20 mo · Toronto · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Marketing (Eloqua)ConfiguredSubscription ManagementImplementedPartner Relationship ManagementConfiguredLoyaltyImplementedB2B CommerceImplementedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Public Sector
LANGUAGES
EnglishProfessionalPunjabiNative
ALSO WORKED ON
Zoho

Education

Bachelors · Accounting
XLRI Jamshedpur · 2017 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request