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Chetan Chopra

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Functional Consultant · Functional
Chennai, IndiaSeniorIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Chennai
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
10
years in Oracle
—
years in total
3
projects
₹17 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory, Contract
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A commercial real-estate developer · via Kestrelline Digital
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Feb 2024 – Jul 2026 · 30 mo · Chennai · Real Estate
Functional ConsultantAdvisory
A state power-distribution utility
Advisory of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Mar 2021 – Dec 2023 · 34 mo · Chennai · Energy & Utilities
Functional ConsultantImplementation
A two-wheeler manufacturer · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Partner Relationship Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Apr 2018 – Oct 2020 · 31 mo · Chennai · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Workday

Credentials

1Z0-1054Pending review

Education

Bachelors · Human Resources
University of Mumbai · 2012 · Part-time
AvailabilityNot looking
Notice period30 days
Rate₹17 LPA