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Bhavna Shukla

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen
Open to working in Bengaluru · Remote · will relocate
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
9
years in Oracle
—
years in total
3
projects
₹29 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A broadcast and streaming network · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Apr 2024 – Aug 2026 · 29 mo · Bengaluru · Media & Entertainment
Techno-Functional LeadRollout
A two-wheeler manufacturer
Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
May 2021 – Dec 2023 · 32 mo · Bengaluru · Automotive
Techno-Functional LeadSupport / AMS
A multi-specialty hospital chain · via Sarvat ERP Solutions
Support / AMS of Oracle Fusion CX for a multi-specialty hospital chain, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Jun 2018 – Sep 2020 · 28 mo · Bengaluru · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIs
MODULES
LoyaltyImplementedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishNativeKannadaNative
ALSO WORKED ON
SAP S/4HANA

Education

Doctorate · Computer Applications
IIT Bombay · 2018 · Full-time
AvailabilityIn 30 days
Notice period30 days
Rate₹29 LPA