Bhavna Sharma

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Techno-functional

Toronto, CanadaLeadEST (UTC-5)Contract · Part time · PermanentPermanent resident

Open to working in Toronto

Solution Architect with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Solution Architect
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed

A two-wheeler manufacturer · via Tessaline Systems

Support / AMS of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2022 – Nov 2026 · 57 mo · Toronto · Automotive

Solution ArchitectMigration

An Indian steel and alloys group · via Valecrest Technologies

Migration of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2017 – Nov 2021 · 55 mo · Toronto · Manufacturing

Solution ArchitectImplementation

A listed IT services company · via Quillfield Partners

Implementation of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2012 – Nov 2016 · 59 mo · Toronto · IT & Technology

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

EnglishProfessionalPunjabiNative

ALSO WORKED ON

Epicor

Credentials

1Z0-1054Pending review

Education

PG · Information Technology

XLRI Jamshedpur · 2007 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request