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Bhavna Parikh

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Pune, IndiaLeadIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Pune
Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
17
years in Oracle
—
years in total
3
projects
₹55 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
An EPC infrastructure company · via Kestrelline Digital
Support / AMS of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2022 – Jun 2026 · 49 mo · Pune · Construction & Engineering
Techno-Functional LeadRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2017 – Sep 2021 · 53 mo · Pune · Telecom
Techno-Functional LeadImplementation
A Gulf-based retail bank · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2012 – Dec 2016 · 57 mo · Pune · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovy
MODULES
Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveTelecom
LANGUAGES
MarathiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Delhi University · 2010 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
Rate₹55 LPA