Bhavna Narayanan

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional

Jaipur, IndiaLeadIST (UTC+5:30)Contract to hireCitizen

Open to working in Remote · Jaipur · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹41 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 30 days
Notice period: 30 days
Works: Onsite
Open to: Contract to hire
Location: Jaipur, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A top-10 Indian pharma company · via Brightmoor Advisory

Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Apr 2022 – Aug 2026 · 53 mo · Jaipur · Pharma & Life Sciences

Techno-Functional LeadRollout

A state power-distribution utility

Rollout of Oracle Fusion CX for a state power-distribution utility, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

May 2017 – Sep 2021 · 53 mo · Jaipur · Energy & Utilities

Techno-Functional LeadSupport / AMS

A pan-India telecom operator · via Sarvat ERP Solutions

Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Jun 2012 – Oct 2016 · 53 mo · Jaipur · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

LoyaltyLedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Education

PG · Computer Applications

IGNOU · 2006 · Full-time

AvailabilityIn 30 days

Notice period30 days

Rate₹41 LPA