Bhavna Mukherjee

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Jaipur, IndiaSeniorIST (UTC+5:30)Contract to hireCitizen

Open to working in Remote · Jaipur · will relocate

Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across pharma & life sciences clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: In 30 days
Notice period: 30 days
Works: From home
Open to: Contract to hire
Location: Jaipur, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A commercial real-estate developer · via Tessaline Systems

Implementation of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2024 – Dec 2026 · 36 mo · Jaipur · Real Estate

Techno-Functional LeadMigration

A Gulf-based retail bank · via Tessaline Systems

Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Jul 2023 · 27 mo · Jaipur · Banking & Financial Services

Techno-Functional LeadSupport / AMS

A national FMCG company · via Tessaline Systems

Support / AMS of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2018 – Sep 2020 · 31 mo · Jaipur · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMImplementedSuiteCommerceLed

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Heriot-Watt University Dubai · 2019 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateOn request