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Bhavna Menon

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Dallas, United StatesSeniorCST (UTC-6)Contract to hireWork permit held
Open to working in Dallas · Remote · will relocate
Techno-Functional Lead with 10 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Dallas, United States · CST (UTC-6)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A Big-Four advisory practice · via Tessaline Systems
Implementation of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2024 – Dec 2026 · 36 mo · Dallas · Professional Services
Techno-Functional LeadMigration
An EPC infrastructure company · via Tessaline Systems
Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Nov 2023 · 31 mo · Dallas · Construction & Engineering
Techno-Functional LeadSupport / AMS
A commercial real-estate developer · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2018 – Oct 2020 · 32 mo · Dallas · Real Estate

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalTeluguNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Osmania University · 2015 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateOn request