Bhavna Kumar

Support Analyst (AMS) | Oracle Fusion CX | Sales · Marketing (Eloqua) · CPQ · Support Analyst (AMS) · Techno-functional

Pune, IndiaAssociateIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Dubai · Pune

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Marketing (Eloqua), CPQ. Delivered support and enhancement work across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A Tier-1 private-sector bank · via Orvane Consulting

Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Marketing (Eloqua), CPQ. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesCPQMarketing (Eloqua)

Mar 2026 – Sep 2026 · 7 mo · Pune · Banking & Financial Services

Support Analyst (AMS)Migration

A multi-specialty hospital chain · via Northwyn Analytics

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Marketing (Eloqua), CPQ. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesCPQMarketing (Eloqua)

May 2025 – Nov 2025 · 7 mo · Pune · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

ExcelOTBIREST APIsGroovy

MODULES

SalesSupportedServiceSupportedCPQSupportedField ServiceConfiguredMarketing (Eloqua)Configured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

MarathiConversationalEnglishProfessional

ALSO WORKED ON

Workday

Credentials

1Z0-1054Pending review

Education

PG · Business Administration

University of Pune · 2021 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹4 LPA