Bhavna Kapoor

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Techno-Functional Lead · Techno-functional

Moscow, RussiaSeniorMSK (UTC+3)Contract · Part timeCitizen

Open to working in Moscow · Dubai

Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

USD 1,58,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Immediate
Works: Onsite
Open to: Contract, Part time
Location: Moscow, Russia · MSK (UTC+3)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A commercial real-estate developer · via Aurenza Global Services

Migration of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2024 – Oct 2026 · 33 mo · Moscow · Real Estate

Techno-Functional LeadRollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

May 2021 – Aug 2023 · 28 mo · Moscow · Banking & Financial Services

Techno-Functional LeadMigration

A national FMCG company · via Kestrelline Digital

Migration of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Live ExperienceIncentive CompensationB2C Service

Feb 2018 – Jun 2020 · 29 mo · Moscow · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementLedIntelligent AdvisorImplementedLive ExperienceLedIncentive CompensationLedB2C ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

EnglishNativeRussianNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce

Symbiosis International University · 2017 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

RateUSD 1,58,000 / yr