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Bhavna Deshpande

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Melbourne, AustraliaAssociateAEST (UTC+10)Advisory · Contract to hireWork permit held
Open to working in Melbourne · Pune
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A listed IT services company · via Orvane Consulting
Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2026 – Sep 2026 · 5 mo · Melbourne · IT & Technology
Support Analyst (AMS)Migration
A broadcast and streaming network · via Quillfield Partners
Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Aug 2025 · 4 mo · Melbourne · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScriptPower BI
MODULES
NetSuite CRMConfiguredSuiteCommerceSupported
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
TamilConversationalEnglishProfessional

Education

PG · Business Administration
Gujarat University · 2022 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request