Bhavna Bhatt

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Support Analyst (AMS) · Techno-functional

Hyderabad, IndiaAssociateIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Hyderabad

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered support and enhancement work across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A listed IT services company · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Jun 2026 – Jul 2026 · 2 mo · Hyderabad · IT & Technology

Support Analyst (AMS)Rollout

A broadcast and streaming network

Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

May 2025 – Sep 2025 · 5 mo · Hyderabad · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Field ServiceSupportedMarketing (Eloqua)ConfiguredSubscription ManagementSupportedB2B CommerceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishNativeTeluguNative

Education

PG · Computer Applications

SRM Institute of Science and Technology · 2025 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹4 LPA