Bhavna Al-Hashimi

Delivery Manager | Oracle NetSuite CX | Revenue Management · CRM · SuiteCommerce · Delivery Manager · Techno-functional

Toronto, CanadaLeadEST (UTC-5)Contract to hire · Part time · PermanentPermanent resident

Open to working in Toronto · London

Delivery Manager with 17 years of hands-on Oracle NetSuite CX experience, specialising in Revenue Management, CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Delivery Manager
Availability: In 60 days
Notice period: Serving notice
Works: From home
Open to: Contract to hire, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 8 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerSupport / AMSLed

A top-10 Indian pharma company · via Orvane Consulting

Support / AMS of Oracle NetSuite CX for a top-10 Indian pharma company, covering Revenue Management, CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Revenue ManagementNetSuite CRMSuiteCommerce

Mar 2022 – Oct 2026 · 56 mo · Toronto · Pharma & Life Sciences

Delivery ManagerMigration

A state power-distribution utility · via Valecrest Technologies

Migration of Oracle NetSuite CX for a state power-distribution utility, covering Revenue Management, CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Revenue ManagementNetSuite CRMSuiteCommerce

May 2017 – Aug 2021 · 52 mo · Toronto · Energy & Utilities

Delivery ManagerImplementation

A pan-India telecom operator · via Northwyn Analytics

Implementation of Oracle NetSuite CX for a pan-India telecom operator, covering Revenue Management, CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Revenue ManagementNetSuite CRMSuiteCommerce

Jan 2012 – Jun 2016 · 54 mo · Toronto · Telecom

Career break · May 2023 – Nov 2024 · Caregiving

Oracle expertise

PRODUCT FAMILIES

NetSuiteFusion Cloud

TECHNICAL STACK

ExcelSuiteScript

MODULES

Revenue ManagementLedNetSuite CRMLedSuiteCommerceLed

PILLARS

CXERP

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishProfessionalPunjabiNative

ALSO WORKED ON

Microsoft Dynamics

Education

PG · Commerce

SRM Institute of Science and Technology · 2008 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

RateOn request