Functional ConsultantRollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering B2C Service, Service Contracts, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementEBS Service ContractsB2C Service