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Bharat Kapoor

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Vadodara, IndiaSeniorIST (UTC+5:30)PermanentCitizen
Open to working in Remote · Vadodara · will relocate
Solution Architect with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Solution Architect
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Vadodara, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
An international development NGO
Upgrade of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2024 – Nov 2026 · 35 mo · Vadodara · Non-profit
Solution ArchitectMigration
A defence electronics PSU · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2021 – Oct 2023 · 33 mo · Vadodara · Aerospace & Defence
Solution ArchitectAdvisory
A two-wheeler manufacturer
Advisory of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2018 – Sep 2020 · 31 mo · Vadodara · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GujaratiProfessionalHindiNativeEnglishProfessionalspeak/read

Education

Diploma · Finance
University of Mumbai · 2011 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request