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BJ

Bharat Jain

Programme Director | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Programme Director · Functional
Doha, QatarLeadAST (UTC+3)PermanentWork permit held
Open to working in Remote · Doha · will relocate
Programme Director with 14 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Programme Director
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorUpgradeLed
A third-party logistics provider
Upgrade of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2023 – Nov 2026 · 47 mo · Doha · Logistics
Programme DirectorMigration
A third-party logistics provider · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2019 – Jul 2022 · 42 mo · Doha · Logistics
Programme DirectorAdvisory
A third-party logistics provider
Advisory of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2015 – Oct 2018 · 44 mo · Doha · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Education

Bachelors · Finance
Gujarat University · 2010 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request