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Bharat Chauhan

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Tokyo, JapanLeadJST (UTC+9)Advisory · ContractWork permit held
Open to working in Tokyo
Solution Architect with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
12
years in Oracle
—
years in total
3
projects
USD 1,96,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory, Contract
Location
Tokyo, Japan · JST (UTC+9)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Dec 2026 · 47 mo · Tokyo · Hospitality & Travel
Solution ArchitectRollout
A commercial real-estate developer
Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Jun 2022 · 41 mo · Tokyo · Real Estate
Solution ArchitectRollout
A global auto-components manufacturer
Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Jul 2018 · 42 mo · Tokyo · Manufacturing

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
EnglishNativeJapaneseNative

Education

Bachelors · Commerce
Gujarat University · 2009 · Part-time
AvailabilityNot looking
Notice period60 days
RateUSD 1,96,000 / yr