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Bharat Chaudhary

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional
Abu Dhabi, United Arab EmiratesAssociateGST (UTC+4)Part time · PermanentWork permit held
Open to working in Abu Dhabi
Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
AED 1,70,000 / yr
annual
Seniority
Associate · Business Analyst
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
A 400-store retail chain
Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2026 – Oct 2026 · 9 mo · Abu Dhabi · Retail & CPG
Business AnalystRollout
A government transport undertaking
Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2025 – Aug 2025 · 7 mo · Abu Dhabi · Public Sector

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
EBS TeleServiceSupportedEBS Field ServiceSupportedEBS TeleSalesConfiguredEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
EnglishNativeMalayalamNativeArabicProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Diploma · Accounting
Christ University · 2017 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateAED 1,70,000 / yr