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Bharat Chatterjee

Programme Director | Oracle NetSuite CX | CRM · SuiteCommerce · Programme Director · Functional
Noida, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Noida
Programme Director with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
12
years in Oracle
—
years in total
3
projects
₹31 LPA
annual
Seniority
Lead · Programme Director
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 9 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorAdvisoryLed
A Tier-1 private-sector bank
Advisory of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2023 – Nov 2026 · 45 mo · Noida · Banking & Financial Services
Programme DirectorMigration
A multi-specialty hospital chain · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Nov 2022 · 46 mo · Noida · Healthcare
Programme DirectorUpgrade
A 400-store retail chain
Upgrade of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2015 – Nov 2018 · 47 mo · Noida · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiBasicEnglishProfessional

Education

Bachelors · Finance
Manipal Academy of Higher Education · 2013 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹31 LPA