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Bharat Bose

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Kolkata, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Kolkata
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
₹50 LPA
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A 400-store retail chain
Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Dec 2026 · 47 mo · Kolkata · Retail & CPG
Solution ArchitectRollout
A government transport undertaking
Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Oct 2022 · 45 mo · Kolkata · Public Sector
Solution ArchitectRollout
A defence electronics PSU
Rollout of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Aug 2018 · 43 mo · Kolkata · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
E-Business SuitePeopleSoft
TECHNICAL STACK
Oracle Forms & ReportsODI
MODULES
PS Campus SolutionsLedEBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CXHCM
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Education

Diploma · Commerce
University of Calcutta · 2004 · Part-time
AvailabilityNot looking
Notice periodImmediate
Rate₹50 LPA