AT
Ayesha Tiwari
Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Live Experience · Support Analyst (AMS) · Techno-functional
Kolkata, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Kolkata
Support Analyst (AMS) with 5 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Live Experience. Delivered implementations and rollouts across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
- Seniority
- Consultant · Support Analyst (AMS)
- Availability
- In 30 days
- Notice period
- 15 days
- Works
- From home
- Open to
- Advisory, Contract to hire
- Location
- Kolkata, India · IST (UTC+5:30)
- Work authorisation
- Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Support Analyst (AMS)Rollout
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering Sales, CPQ, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
May 2025 – Nov 2026 · 19 mo · Kolkata · IT & Technology
Support Analyst (AMS)Implementation
A Gulf-based retail bank · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, CPQ, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesCPQLive Experience
Apr 2023 – Jul 2024 · 16 mo · Kolkata · Banking & Financial Services
Oracle expertise
PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
SalesConfiguredServiceConfiguredCPQImplementedField ServiceImplementedLive ExperienceConfigured
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read
Education
Masters · Information Technology
Heriot-Watt University Dubai · 2021 · Full-time